These Terms of Use (“Terms”) govern the use of the JELATONIN official website operated by AP309 (“Company,” “we,” “us,” or “our”). By accessing or using this website, users agree to these Terms.
1. Purpose
The purpose of these Terms is to define the rights, obligations, and responsibilities of the Company and users regarding the use of the JELATONIN official website, including brand information, product information, official purchase channel links, and inquiry services.
2. Definitions
- “Website” means the JELATONIN official website operated by the Company.
- “User” means any person who accesses or uses the Website.
- “Product” means the JELATONIN product introduced on the Website.
- “External Sales Platform” means third-party sales platforms such as Naver Smart Store, Coupang, or other purchase channels linked from the Website.
3. Posting and Amendment of Terms
The Company posts these Terms on the Website so that users can easily access them.
The Company may amend these Terms within the scope permitted by applicable laws. If these Terms are amended, the Company will announce the effective date and major changes through the Website.
4. Services Provided
The Company may provide the following services through the Website:
- JELATONIN brand and product information
- Product images, videos, ingredient information, and manufacturer information
- Links to official purchase channels
- Product inquiries, partnership inquiries, wholesale inquiries, and B2B inquiry information
- Other services determined by the Company
5. External Sales Platform Links
The Website may provide links to external sales platforms for user convenience.
Orders, payments, deliveries, cancellations, exchanges, returns, refunds, and customer support conducted through external sales platforms are governed by the terms and policies of the relevant external sales platform.
The Company is not responsible for transactions conducted directly on external sales platforms, except where the Company is legally responsible under applicable laws.
6. Purchase, Payment, Delivery, Exchange, Return, and Refund
If the Website does not provide direct payment functions, all matters related to product purchase, payment, delivery, exchange, return, and refund shall be handled according to the policies of the relevant external sales platform.
If the Company later provides direct e-commerce or payment functions through the Website, the relevant transaction terms and notices will be provided separately.
7. User Obligations
Users shall not engage in any of the following activities:
- Providing false information
- Using another person’s personal information without authorization
- Interfering with the normal operation of the Website
- Infringing the intellectual property rights of the Company or a third party
- Using website content without permission
- Engaging in conduct that violates applicable laws or public order
8. Intellectual Property Rights
All logos, images, videos, text, product information, designs, and other content posted on the Website are owned by the Company or legitimate rights holders.
Users may not copy, distribute, modify, sell, transmit, publish, or commercially use such content without prior written consent from the Company.
9. Changes or Suspension of Services
The Company may change or suspend all or part of the Website services due to operational, technical, maintenance, or business reasons.
The Company will notify users in advance where reasonably possible.
10. Disclaimer
The Company shall not be liable for damages caused by events beyond its reasonable control, including natural disasters, system failures, communication failures, service failures of external platforms, or other force majeure events.
The Company is not responsible for transaction-related matters occurring on external sales platforms, which are governed by the terms and policies of the relevant external platform.
11. Product Information Notice
Product information provided on the Website is for general informational purposes.
JELATONIN is not a medicine for the prevention or treatment of diseases and is not presented as a health functional food. Users should check the product label, ingredients, intake guide, and notices before using the product.
12. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the Republic of Korea.
Any dispute arising between the Company and users shall be resolved by the competent court under applicable Korean laws.